The Bereavement Counselor provides emotional, psychosocial, spiritual and grief support to assist the primary bereaved with issues related to grief, loss and adjustment. May mentor volunteer counselors. Works effectively and cooperatively in the workplace. Location/Department specific task and competencies may apply. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Salary Range: $28.36/hr to $42.54/hr DOE Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.
- Work independently, in collaboration with leadership to ensure the bereavement program is in compliance with agency policy, CMS regulations and accrediting agencies.
- Provide systematic identification of resource gaps within the community; create and execute strategies to meet the bereaved needs.
- Coordinate bereavement per diem staffing within staffing matrix.
- Train and coordinate bereavement volunteers collaboratively with the Volunteer Supervisor.
- Train and coordinate Counseling/MSW Interns collaboratively with leadership. Prepare and provide analysis of program compliance and effectiveness quarterly and as requested.
- Actively contribute to quality improvement activities, both internally and nationally, to promote quality in the hospice industry.
- Participate in General Orientation for new staff. Participate in volunteer trainings. Collaborate with Community Outreach to provide bereavement and grief education with community organizations, facility staff and the general community.
- Develop and maintain ongoing relationships with grief resources in the communities served by Hospice of the Northwest (HNW).
- Participate in Ethics Committee as the Bereavement representative.
- Deliver counseling that reflects knowledge of emotional, social and spiritual needs and responses to death and grief. Incorporate knowledge of complicated grief and high support needs.
- Facilitate bereavement support groups.
- Accept referrals and provide counseling services to bereaved individuals and families from the community within the parameters of hospice policy.
- Maintain and utilize knowledge of community resources.
- Facilitate referrals, as needed and desired, to community resources.
- Maintain a close working relationship with all field clinicians providing support and EAP information as needed. Document services provided in the electronic record per hospice policy.
- Assure tracking and documentation of bereavement contacts; including mailings, assessments and calls.
- Demonstrate understanding of and adherence to professional Code of Ethics and related organizational policies.
- Adhere to practice of confidentiality regarding patients, families, staff, and the organization.
- Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work.
- Communicate effectively and cooperatively in the workplace.
- Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities.
- Complete all mandatory learning requirements in a timely manner.
- Attend and actively participate in all department, team and/or committee meetings.
- Comply with all Skagit Regional Health, HNW, department and location specific policies and procedures.
- Perform other duties as assigned by Supervisor or designee.
Bachelor’s degree in social work or counseling or equivalent experience required. Master’s preferred.
Minimum of two (2) years experience counseling individuals coping with loss and grief. Prior experience in program development and management of services related programs and supervision of volunteers preferred.
State of WA Agency Affiliated Counselor Licensure required (obtain within 90 days of hire); State of WA Driver’s License and automobile insurance required.
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office and department specific application to perform work. Well-developed problem solving skills required. Knowledge of and experience in the areas of suffering and loss, the bereavement process, family therapy and group process development and facilitation. Knowledge of and sensitivity to a wide variety of spiritual, lifestyle, cultural, belief and value system. Ability to coordinate work schedule with requirement of position (may include overtime and weekend work).
Hiring Manager Contact Information
If you have questions or would like to apply for this position, use the form to the right to submit your resume or ask a question. You may also call 360-814-5550.