Bereavement Program BSW

Summary

Responsible for provide assistance and support to the Bereavement Program in the planning, coordination and managing of bereavement program activities to improve the efficiency of client care coordination. Responsible for organizing, prioritizing and completing administrative and clerical projects and provide support to all areas of the Bereavement Program including interfacing with both community and hospice bereaved as well as other departments and staff of Hospice of the Northwest. This position is an intricate part of counseling services, providing screening, assessment, scheduling, referral and grief group facilitation. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Full Description

  • Responsible for answering the bereavement phone line, disseminate messages, arrange for printing of necessary forms, assembling mailings and maintaining counselor schedules.
  • Responsible for entering appropriate tracking data into Excel. Works with the Bereavement Lead in providing data reports for QAPI.
  • Actively contribute to quality improvement activities, both internally and nationally, to promote quality in the hospice industry.
  • Promotes and supports assessment of bereavement risk factors with the Interdisciplinary Group and implements the bereavement plan of care after the death of the patient.
  • Conducts phone and in person screenings and assessments of hospice and community bereaved.
  • Makes referrals per policy to outside resources.
  • Schedules clients for one-on-on counseling with the Bereavement Program Counselors (MSWs).
  • Works in partnership with the Counselors in providing grief group facilitation.
  • Documents succinctly in electronic healthcare record.
  • Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work.
  • Communicate effectively and cooperatively in the workplace.
  • Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities.
  • Complete all mandatory learning requirements in a timely manner.
  • Attend and actively participate in all department, team and/or committee meetings.
  • Comply with all Skagit Regional Health, HNW, department and location specific policies and procedures.
  • Perform other duties as assigned by Supervisor or designee.

Education

Bachelor Social Work (BSW) required.

Experience/Training

Clinical experience in the areas of grief and loss support preferred. At least one year experience as a BSW in hospice or other healthcare setting preferred.

License/Certification

State of WA Agency Affiliated Counselor Licensure required (obtain within 90 days of hire); State of WA Driver’s License Required.

Other Qualifications

Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Ability to coordinate work schedule with requirements of position (may include working from home and variable work hours). Knowledge of insurance benefits, medical terminology and community resources preferred.

Hiring Manager Contact Information

If you have questions or would like to apply for this position, use the form to the right to submit your resume or ask a question. You may also call 360-814-5550.

Social worker with patient

Katie Davis, Hospice Social Worker, talks about working at Hospice of the Northwest

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