Job Summary
We are currently hiring an Office Assistant. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Performs clerical support for assigned department. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply. Location/Department specific tasks and competencies may vary based on business needs.
Essential Functions
- The Office Assistant provides administrative support to the department including helping team members with clerical tasks as requested.
- Fill-in Reception staff per direction of Practice Manager or designee.
- Appropriately handle/route correspondence, faxes, referrals, and chart note copy requests for provider offices in an appropriate, timely and professional manner.
- Maintain adequate office supply inventory per established procedure.
- Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work.
- Maintain records in accordance with established guidelines.
- Maintain familiarity with common forms and paperwork utilized throughout the organization.
- Communicate effectively and cooperatively in the workplace.
- Respond to requests for information in a timely matter as established by current guidelines.
- Ensure accurate refund posting in accordance with established guidelines.
- Notify vendors of changes in an accurate and timely manner.
- Maintain daily census data as requested.
- Maintain on-call notification(s) per established procedure.
- Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities.
- Complete all mandatory learning requirements in a timely manner. A
- ttend and actively participate in all department, team and/or committee meetings.
- Comply with all Skagit Regional Health, department and location specific policies and procedures.
- Perform other duties as assigned by Supervisor or designee.
Education
High School diploma or GED required.
License/Certification
None required.
Other Qualifications
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Demonstrated ability to maintain a level of confidence and calmness in an episodic stressful environment. Demonstrated ability to work as a team member, sensitive to the needs of the other members of the work team. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
