Christine Nidd Named to Malcolm Baldrige National Quality Award Board of Examiners for 2019
The Commerce Department’s National Institute of Standards and Technology (NIST) has named Christine Nidd, Manager of Quality and Compliance at Hospice of the Northwest in Mount Vernon WA, to the Board of Examiners for the 2019 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 325 leading experts competitively selected from industry, professional, trade, education, health care, and nonprofit (including government) organizations from across the United States.
Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Excellence Framework and the scoring/evaluation processes for the Baldrige Award. They must also complete an independent review of a Baldrige Award application or other comparable examiner task.
As a Certified Professional in Healthcare Quality and a Project Management Professional, Nidd redesigns processes in a systematic way, leading and directing cross-functional teams to ensure projects are executed on schedule and within the allotted resources. Nidd says “I am a servant leader with a passion for improving systems and outcomes. Developing best practices to share with others helps us move forward in an industry which has a primary responsibility of caring for others.” When she is not scuba diving, she is frequently found hiking in the Cascade Mountain range or soaring overhead in her hang glider.
Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care, and nonprofit. The Award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since the first group was recognized in 1988, 124 awards have been presented to 115 organizations (including eight repeat recipients). The 2018 winners are Integrated Project Management Company, Inc., Burr Ridge, IL (small business); Donor Alliance, Denver, CO (nonprofit); Alamo Colleges District, San Antonio, TX (education); Tri County Tech, Bartlesville, OK (education); and Memorial Hospital and Health Care Center, Jasper, IN (health care).
NIST manages the Baldrige Award in close conjunction with the private sector.
The Baldrige Performance Excellence Program also offers the 2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance, which includes the world-emulated Criteria for Performance Excellence; Baldrige Excellence Builder; Baldrige Cybersecurity Excellence Builder; nationally ranked leadership training; and the Baldrige Collaborative Assessment and other assessment tools. For information on the Baldrige Performance Excellence Program and the Baldrige Award application process, call (301) 975-2036, send an e-mail to firstname.lastname@example.org, or visit http://www.nist.gov/baldrige.
Media with questions, needing background, or wishing to arrange interviews with Baldrige Program officials should contact Alison Gillespie, NIST Public Affairs Office, at (301) 975-2316 or email@example.com.