October 2017 – “VitalTalk Tips” – A free app to help you with difficult conversations.
VitalTalk Tips is free and easy to use. Its layered structure allows you to use it to quickly review a topic before a difficult conversation or to study in greater depth. It sends a few invitations weekly to improve your skills with tips that take only a few seconds to review. Here is an example of advice on delivering serious news:
If your patient looks perplexed . . . instead of explaining more, pause and ask “What’s going through your mind right now?”
If you find out exactly where your patient is stuck, you can address that precisely.
Download from the Apple Store – Click Here